Automated deadline enforcement, CBA compliance workflows, and arbitration tools — designed by a union steward who needed them.
What we're building
Zero Friction Software is a web-based grievance management platform for unions, healthcare HR departments, and public employers. It enforces CBA deadlines automatically, guides Loudermill and Garrity compliance, and generates arbitration packets — so nothing falls through the cracks.
Article 16 timelines tracked in real time. Alerts fire before windows close — not after.
Step-by-step compliance guidance baked into the case flow — not bolted on afterward.
Pull case history, evidence, and timeline into a formatted packet — ready to send.
Built for union locals, state federations, union councils, and labor organizations to deploy across member units.
For labor law firms, healthcare HR vendors, and municipalities managing compliance across multiple client organizations.
Whether you're a chief steward, an HR director, or a labor law attorney — Zero Friction Software fits your workflow.
"I built this because I needed it. As a union officer managing grievances for professional employees at a large academic medical center, I was running critical compliance workflows on spreadsheets and sticky notes. Nobody had built this from the inside."
Founder, Zero Friction Software LLC
Clinician. Union officer. Builder.
Built with & backed by
Where we are
Michigan LLC registered 2026. Provisional patent application filed June 2026.
Accepted. Azure infrastructure provisioned. HIPAA-eligible architecture underway.
Founder is an active PA-C and Chief Steward — managing 200+ grievance deadlines manually. This is the problem.
Core deadline enforcement and case tracking engine. Pilot design partners being onboarded now.
Waitlist members get first access at pilot pricing before public launch.
Full platform launch. Union, employer, and partner licensing tiers available.
We're in early development. Join the waitlist for early access and pilot pricing.